Education and Training

Diversity Training

The presentation on Diversity is aimed at inspiring the audience to want to be leaders in promoting diversity in their workplace. The half-day session includes active engagement by participants in case studies and scenarios. The session will promote understanding of the differences and similarities of workplace colleagues and teach techniques in recognizing different strengths of individuals that can contribute to thecreation of a model work environment.

The program will create awareness among managers on how to translate diversity talk into walk and platitudes to policy and practice.

The course will help managers and staff to understand how the practice of diversity is in their own best interest and how the practical implementation of lessons learned in the session can enhance productivity and create a more positive workplace environment.

The course is intended to broaden audience’s understanding of bias and power imbalance in the workplace and develop respect for differences. The session is intended to be compact but comprehensive and interactive. The main objective of the presentation is to ensure taht at the conclusion of their participation in the session, managers and employees have a better udnerstanding and appreciation of diversity and feel convinced that their commitment to inclusiveness and diversity is in their own best interest.

Here are some of the salient features included in the presntation:

An Introduction to Diversity.
Definition of Diversity. The Journey from where we were to where we are and where we are headed.
How can resistance to diversity be countered and how managers and their staff can be motivated to welcome it as an asset for their workplace.
How to enhance competencies of Managers to harness diversity in the workplace and use it to promote a model work environment?
How embracing Diversity can lead to enhanced productivity, attracting best talents and to better employees’ morale?
Why is Diversity in managers’ best interest?
Attributes of diversity and inclusiveness such as respect, dignity and fairness
Many faces of diversity e.g. race, gender, ability, experience, background, talent, skills and unique strengths.
Challenges that managers are likely to face in implementing and promoting the Diversity Strategy in their workplace and a road-map of how to overcome them.
Roles and Responsibilities of different stakeholders and expectations by and from managers in implementation of Diversity Strategy
What resources managers can rely upon when they need assistance in promoting diversity in their jurisdiction?

INTERACTIVE: Participants to share their understandings and misconceptions with colleagues; their aspirations and fears and their differences and biases with their fellow participants.

Harassment and Discrimination Prevention Training

This half-day course will provide practical tools to leaders, policy makers, managers and staff to prevent negative and unhealthy work environment to begin with. Through examples and case studies it will also enhance awareness of employees and managers about what to do in the event harassment and discrimination does take occur in the workplace.

Participants will learn in an interactive session how to recognize discrimination and harassment and how to be role models in the creation of a positive and harassment and discrimination free work environment.

Participants will have ample opportunity to share their experiences with discrimination, biases and harassment and provide input through facilitated interaction.

Capacity Building Training - Unleashing Human Potential

Whenever we talk about Human Resources, we must place much greater emphasis on “Human” than on “Resources”. This course helps participants unleash their potential to achieve excellence in the workplace. The session will inspire audience to appreciate how work can create a purpose, sense of direction and meanings in an individual’s life.

The session will help enhance ability of participants to align organizational goals with individual goals and give managers unconventional tools of performance management. The course will include role playing and team work exercises to enable participants at all levels to understand each others’ roles and collaborate in order to carry out the organization’s vision and mission.

The course will proivde ample opportunity to participants to share their own ideas in a facilitated format and arrive at understanding of best practice to enhance productity and take pride in the workplace.

Mediation and Conflict Resolution Training

Conflict is a reality of any human interaction and workplace is no exception. This compact but comprehensive course will teach managers, decision makers and employees at all levels how a dispute in the workplace can be resolved in a non-confrontational manner with a fraction of cost in dollar, time, effort and energy.

Managers will learn how to identity a simmering dispute which has the potential turn into a serious complaint, grievance or even a violent incident requiring law-enforcement involvement.

Managers will learn the practical benefits of nipping the dispute in the bud and resolving it before it is too late for non-confrontational resolution.

The Facilitator has mediated disputes for more than a decade in Ontario Public Service and will be available to conduct actual mediation in the event of a workplace dispute.

ContactShahid Akhtar for more information